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The Art Of Delegation

  • Understand the principles, tools, and steps for an effective delegation
  • Pick the right individual for the right tasks and jobs at hand- Whom, and Why
  • Create an effective delegation plan and process
  • Delegate and assign the appropriate level of rights and authority to get things done
  • Give better directions to subordinates for better delegation results
  • Monitor and evaluate delegation results and giving feedback
  • Learn the key steps and methods for effective influence during the delegation
  • Recognize common delegation difficulties and how to prevent them

COURSE OUTLINE

MODULE 1INTRODUCTION TO DELEGATION

  • Understanding Effective Delegation
  • Benefits of delegation: Manager and Employee
  • Prioritizing tasks and work to be delegated
  • Active and Reactive tasks
  • Whom and What to Delegate
  • Levels of Delegation

MODULE 2CONCEPTS OF DELEGATION

  • Recognizing benefits and barriers to delegation
  • Time Management
  • Priority Management
  • Task Classification
  • Employee types and classification
  • Motivation and influence

MODULE 3DELEGATION STYLES AND TYPES

  • Types of Delegation
  • Communication types in effective delegation
  • Different work relationships
  • Maintaining responsibility and accountability balance

MODULE 4APPROACHES TO EFFECTIVE DELEGATION

  • SMART Approach
  • Delegation and ‘Dumping’
  • Monitoring and Evaluating performance without taking over
  • Constructive feedback
  • Delegation Challenges

MODULE 5THE DELEGATION PROCESS

  • Steps to Effective Delegation
  • The right person to the right task
  • Handing over the right task in the right manner
  • Monitoring progress
  • Follow-up, feedback and action plans
  • Recognizing success and rewards

MODULE 6WRAP UP ALL MODULES

  • Summary of all modules
  • Question and answers session
  • Action plan development